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Peter Welch's Gym
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Our order processing time is 2-3 business days for in-stock merchandise. Your online order is safely packed, and processed for shipment as quickly as possible out of our Boston, MA Fulfillment Center.
The type of packaging varies based on the item. We assure you that we take the most careful approach to make sure your items arrive undamaged when shipped from our warehouse. Order Status
If it isn't on the site, it isn't in stock. We don't accept orders for out-of-stock items; however, you can enter your email address below the item and you will be notified when the item is in stock. We add new items to the site periodically, so please check back often.
Why Can't I Find My Size?
All available sizes for a particular item are displayed on the product detail page. If you have a special request, you can contact us.
We guarantee 100% satisfaction. If you are unsatisfied with an item that you have purchased, you may return the item for an exchange or refund within 14 days of receiving the order.
Please note that the following conditions apply:
- You are responsible for paying to return the item(s) to our fulfillment center. There is no additional charge when we ship an exchange item to you.
- Shipping charges are not refunded when you return an item.
- Refunds are issued to the card used to place the order. Credits cannot be issued in the form of checks or gift cards.
*This includes orders placed with prepaid gift cards, so be sure to keep your card information even if there is no remaining balance.*
- Items must be in new, resaleable condition. Clothing items must have tags attached (when applicable) to be returnable.
- If we do not have your requested exchange item on hand, we will issue a refund for yourreturned merchandise instead. We will make every effort to fulfill exchange requests whenever possible.
- We are not able to fulfill exchange requests if the exchange item requested costs more than the item being returned. Because we do not store our customers' credit card information on file, we are unable to charge your card for any difference in price.
- We can only process exchanges for like-quantities.
International Shipping Duties and Taxes
Orders shipping to destinations outside the United States might incur duties and taxes. If duties and taxes are imposed on your order, they are due at time of delivery.* Please consult your local customs office for more details about your country's duties and taxes. We are not responsible for any import taxes, duties, or brokerages fees which may be incurred on your international order shipment. If you decline to pay the taxes due upon delivery of your order, the package may be abandoned/destroyed. We regret that we cannot consider requests for refunds under these circumstances.
If your country is not on our list shippable countries, please know that we are working hard to include services to your country in the future.
*Taxes imposed on Canadian orders may be due opon delivery or billed to the recipient after delivery.
What Kind of Security Measures Do You Take?
We use a state-of-the-art 128-bit encryption technology to protect your credit card/personal information. Every online transaction you make with us will be 100% safe and secure.